Unified Communications & VoIP, with Built-In AI
Business phone systems, SIP trunking, and hosted PBX — with AI-powered call handling — from one regional provider that also runs your network.
Hosted VoIP / PBX
Cloud-hosted phone systems with no on-site PBX hardware to maintain.
SIP Trunks
Bring your own PBX and connect it through Metro Fiber Systems SIP trunking.
Auto Attendants & Call Queues
Route callers with auto attendants, call queues, and ring groups.
Voicemail-to-Email
Voicemail, call recording, and reporting delivered to your team.
Business SMS & Mobile Apps
Desktop softphones and mobile apps keep your team reachable anywhere.
Multi-Location Systems
One phone system across every business location, with number porting and E911 support.
Voice, backed by built-in AI
Metro Fiber Systems phone systems include AI-powered call handling — not a bolt-on integration, but part of the platform.
AI Receptionist
Answers calls 24/7, understands natural language, and routes callers without a rigid menu tree.
Call Transcription & Summary
Every call can be transcribed and summarized automatically for faster follow-up.
Voicemail Transcription
Voicemails arrive as readable text alongside the audio.
Visual Call Flow Designer
Build and adjust call routing with a drag-and-drop designer — no code required.
The advantage of connectivity and voice from the same company
Simplified Support
One point of contact for network and voice issues.
Better Troubleshooting
We can see network performance and voice quality together.
Coordinated Implementation
Internet and voice installed and configured together.
Quality of Service
Voice traffic prioritized on a network we operate end to end.